website-PretendoNetwork/docs/en_US/errors/SYS-015-5015.md

Error Code: 015-5015

Applies to: 3DS Family of Systems

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• "Unable to connect to the server. Please try again later. If the problem persists, please make a note of the error code and visit support.nintendo.com."

This error indicates a connection problem with the server.

Possible Solutions

• Check our network status information

Check our Network Status page and ensure that there are no ongoing service outages.

• Ensure your 3DS can connect to the internet and try again

Try performing a connection test in system settings. If the connection test fails, there is likely another issues on your network

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If you have not yet connected to Pretendo, please follow the instructions here to get started.

If you are still unable to connect, please request to speak to a moderator in the Discord server.