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15 lines
645 B
Markdown
15 lines
645 B
Markdown
# Error Code: 115-5002
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**Applies to:** 3DS Family of Systems
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- "You must have started Miiverse at least once before you can use this online service. Please Start Miiverse from the 3DS HOME Menu and set up your user information."
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This error occurs when you have never opened the Miiverse app before attempting to use online features. Open the Miiverse app from the HOME Menu to get started.
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If you have not yet connected to Pretendo, please follow the instructions [here](/docs/install) to get started.
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If you are still unable to connect, please request to speak to a moderator in the [Discord server](https://invite.gg/pretendo).
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