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31 lines
1.5 KiB
Markdown
31 lines
1.5 KiB
Markdown
# Error Code: 102-2482
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**Applies to:** Wii U
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---
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- "Unable to connect to the server. Please try again later. If the problem persists, please make a note of the error code and visit support.nintendo.com."
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This error indicates one of the following:
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1. The server you're connecting to is offline for maintenance.
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2. Pretendo does not yet support the game or application in question.
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3. The game or application's server is still in development and isn't available to your account yet. For example, beta
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servers are generally only available to [supporters](https://pretendo.network/account/upgrade).
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### Possible Solutions
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- **Check our network status information**
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> Check our [Network Status page](https://stats.uptimerobot.com/R7E4wiGjJq) and ensure that there are no ongoing service outages.
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- **Check Pretendo has a server for your game**
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> Check our [Progress page](https://pretendo.network/progress) to see if a server exists and is in development. We don't
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> support everything yet!
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- **Upgrade your account**
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> Certain beta and development servers are available to supporters for beta-testing. If you'd like to help test these
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> ahead of a public release, [consider supporting Pretendo](https://pretendo.network/account/upgrade).
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---
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If you have not yet connected to Pretendo, please follow the instructions [here](/docs/install) to get started.
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If you are still unable to connect, please request to speak to a moderator in the [Discord server](https://invite.gg/pretendo).
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