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24 lines
1 KiB
Markdown
24 lines
1 KiB
Markdown
# Error Code: 015-5001
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**Applies to:** 3DS Family of Systems
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- "A system update is required. Go to System Settings to perform a system update."
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This error should not occur under normal conditions when connected to the Pretendo Network. Follow the steps below to troubleshoot.
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### Possible Solutions
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- **Check that you are patched**
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1. Open System Settings on the 3DS HOME Menu
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2. Click on `Nintendo Network ID Settings`
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3. Navigate to the 3RD Page, and select `Other`
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4. Click on `Network Services Agreement`
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- If the top of the lower screen says `Pretendo Network Services Agreement`, then you are connected to the Pretendo Network.
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- If the top of the lower screen says something else, then you are not connected to the Pretendo Network. Follow [these](/docs/install/3ds) instructions to get started.
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---
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If you have not yet connected to Pretendo, please follow the instructions [here](/docs/install) to get started.
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If you are still unable to connect, please request to speak to a moderator in the [Discord server](https://invite.gg/pretendo).
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