# Error Code: 015-5005
**Applies to:** 3DS Family of Systems
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- "You cannot use Miiverse because it has been restricted in Parental Controls."
This error occurs when Miiverse has been disallowed by Parental Controls. Follow the steps below to re-enable Miiverse.
### Steps to Remove Miiverse Parental Control Limits
1. On the 3DS HOME Menu, open the `System Settings` app.

2. Click on `Parental Controls` on the bottom screen.

3. Click on `Change` and enter your pin.

4. Click on `Set Restrictions`.

5. Scroll down to the `Miiverse` button.

6. Click the `Miiverse` button, and then select `Do Not Restrict`.

Parental Controls should now be disabled for Miiverse.
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